At Wholeness, each of our products undergoes thorough inspection prior to shipment. Considering the nature of our items, used candles cannot be returned or refunded. However, should any products arrive damaged during transit, we are committed to replacing or refunding them, provided that photographic evidence of the damage is promptly submitted to Wholeness within 7 days of delivery.
Please note that the buyer is responsible for covering the shipping costs associated with returning items.
Should you encounter any issues with your package due to shipping damage, kindly reach out to us at info [at] candles. Boutique so that we may assist you promptly.
Additionally, by engaging with our services, you acknowledge and agree to abide by our Messaging Privacy Policy.